Question 1

Why is it important to observe if you want to develop an empathetic human-centered approach?

Options :

A : A and B.

B : Watching people interact gives you information about what they think and feel; this will help you learn about their needs.

C : Watching what people do and will allow you to develop an understanding of what drives them.

D : Neither A nor B.

Answer: A

Question 2

What does testing mean?

Options :

A : It is the same thing as the prototype mode.

B : It is a trial run for the final product.

C : It is a preliminary mode where you put a low-resolution version of your artifact in the context of your user’s experience.

D : None of the above.

Answer: C

Question 3

What is, ‘Radical Collaboration’?

Options :

A : Bringing together innovators with diverse viewpoints and forcing them to work on what you think is the right approach.

B : Bringing together innovators with diverse viewpoints and prompting them to fight with each other to see which one wins.

C : Taking everyone’s advice but doing what you think is right.

D : Bringing together innovators with diverse viewpoints and enabling groundbreaking ideas and solutions through harvesting diversity.

Answer: D

Question 4

How can you redefine your POV?

Options :

A : Through thinking long and hard about whether what you are doing is a solution to the challenge you are addressing.

B : Through heavy criticism.

C : Through testing; it reveals potential faults in the framing of the problem.

D : Through thoroughly reviewing the prototype.

Answer: C

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