Question 1

A consultant is asked to set up a new experience using the Customer service template. The articles from an existing knowledge base must be exposed in the new site.

What are the two ways the consultant should associate the articles with topics?

Choose 2 answers

Options :

A : Select the appropriate topics on the Knowledge tab within Lightning Experience.

B : Allow guest users to tag displayed articles with relevant topics on a public page.

C : Establish automatic topic assignment of topics to specified data categories within WorkSpaces.

D : Manually add one or more topics to each article within Workspaces.

Answer: C,D

Question 2

A consultant recently finished gathering requirements for a Cloud Kicks (CK) project that will launch five new Customer Experience Cloud sites worldwide, all on a brand new Salesforce org. The purpose of these sites is to a generate buzz around new CK models and crowdsource new ideas for the RAD department. The consultant knows Multiple Books that they need to enable moderation and rate limit rules as part of their planning and must meet the following requirements:* Each site must have three unique content moderation rules that flag specific keywords.* Each site must have four unique rate rules that govern posting limits.* All authenticated users must be able to post on demand. CalculatorWhat should the consultant consider doing before beginning work on these sites?

Options :

A : Ensure that both the notify and freeze actions for all site rate rules are implemented.

B : Notify the stakeholders that the number of content moderation rules, but not rate rules, exceeds the org limit.

C : Notify the stakeholders that the number of rate rules, but not content moderation rules, exceeds the org limit.

D : Notify the stakeholders that the number of both moderation and rate rules exceeds the org limit.

Answer: D

Question 3

Ursa Major Solar (UMS) wants to differentiate between the leads created by partners and the leads created by its

own Sales team. All lead records are shared with partners: however, some of the information captured by the

Sales team on the lead record should not be shared with partners.

Which two steps should UMS take at a minimum in order to meet the requirement?

Choose 2 answers

Options :

A : Create Lead Record Types for Lead Distribution.

B : Enable ''Lead Sharing' in Digital Experience settings.

C : Create a separate channel for partners in PRM Workspaces.

D : Create Page Layouts far Lead Distribution.

Answer: A,D

Question 4

Northern trail Outfitters has created a microsite digital experience for its Gold-Level VIP customers. The digital experience is not yet actives.The community manager would like to send welcome emails on a specific day, which include a promotion for participating in the community.In which order should the community manager perform activation steps?

Options :

A : Add available profiles and permission sets to the Admin Workspace, enable Contacts as community users, set welcome emails to Enabled, and set the community to Active.

B : Set the Community to Active, and available profiles and permission sets to the Admin Workspace, enable Contacts as community users, and set welcome emails to Enabled.

C : Publish the community, which will send out the welcome emails.

D : Set the community to Active, and available profiles and permission sets to the Adman Workspace, and create a process to send the welcome emails.

Answer: A

Question 5

Insightopia's Experience Cloud site went live on the first day of the last month. The launch has been very successful, and the number of community members has reached the first milestone of 10,000. The Experience Cloud site manager wants to implement gamification methods to increase engagement and adoption.What should be the recommended approach for implementing gamification?

Options :

A : Use the Missions feature to assign badges to members automatically.

B : Use the Einstein game mechanics feature for implementing gamification.

C : Build flows to implement gamification for community members.

D : Organize a community event to get ideas for implementing gamification.

Answer: A

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