Question 1

Which of the following documents listed on Form I-9 can be used to establish both an employee's identity and employment eligibility?

Options :

A : Social Security Card

B : U.S. Passport

C : Voters Registration Card

D : Drivers License

Answer: B

Question 2

All of the following workflow mapping descriptions are correct EXCEPT:

Options :

A : Logical thought processes must include every step with nothing assumed

B : Depictions and descriptions of sequences of operations of connected steps

C : Where each step follows the last without delay or gap and ends just prior to the next

D : When specifications detail the quality and level to be performed by one group for another

Answer: D

Question 3

All of the following statements about the implementation of department processes are true EXCEPT:

Options :

A : Each team member has a clear and concise assignment.

B : A backup manager is identified and participating in the project.

C : The standards for measuring success must be clear and specific.

D : Managers who delegate properly have less time to focus on work.

Answer: D

Question 4

Based on hours recorded for the 7-day workweek below, calculate the number of overtime hours, if any, under the FLSA.

Options :

A : 0

B : 3

C : 5

D : 13

Answer: B

Question 5

Under the FLSA, all of the following categories are defined as "white-collar" exemptions EXCEPT:

Options :

A : Executive

B : Administrative

C : Outside Sales

D : Computer Hardware Operators

Answer: D

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