Question 1

Which of the following statements is NOT true regarding numbering plan?

Options :

A : It is a telecommunication scheme where telephone numbers are assigned to subscribers and telephony endpoints.

B : Numbering plan is also known as a dial plan.

C : Numbering plan can be added or modified based on the organizational requirements.

D : It has to be created manually.

Answer: D

Question 2

All of the following are steps that need to be completed to configure an Edge appliance, EXCEPT __________.

Options :

A : Create a Site

B : Assign the Edge to a Site

C : Configure a trunk

D : Create an Edge Group

E : Associate the network interface

F : Authenticate the Edge

G : Configure the Edge Connectors

Answer: C

Question 3

You can add more than one outbound route to the contact center.

Options :

A : True

B : False

Answer: A

Question 4

What type of trunk would you configure to connect to AudioCodes phones?

Options :

A : WebRTC phone trunk

B : Phone trunk

C : External trunk

D : Network interface trunk

Answer: B

Question 5

You must define the phone configuration in Genesys Cloud CX to associate with a physical phone. What binds the phone's settings in Genesys Cloud CX to a physical phone?

Options :

A : Phone model

B : Base settings

C : Phone name

D : Hardware ID (MAC address)

Answer: D

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