Question 1

How does the HP $3.6 billion R&D investment benefit HP resellers?

Options :

A : HP devices have the biggest display screens.

B : Larger paper sizes are supported on HP devices.

C : Accessories connect easily to HP devices.

D : HP products and solutions create customer demand.

Answer: D

Question 2

Which print job is typical for a vertical business?

Options :

A : brochures

B : proof prints

C : business cards

D : letterheads

Answer: B

Question 3

Which printer holds a 'Guinness Book of World Records' certification as the fastest desktop color printer in the world?

Options :

A : IBM 4230-4S3 Dot Matrix printer

B : HP OfficeJet Pro X551 color printer

C : HP Color LaserJet M4555 MFP

D : Xerox Phaser 3635MFP/S

Answer: B

Question 4

What is an effective way of choosing HP imaging and printing products for a customer?

Options :

A : Sell as many devices as possible to secure ongoing sales of supplies and maintenance items.

B : Offer free training when selling HP imaging and printing devices.

C : Match product features to the customer-s needs to improve the way they work.

D : Sell products that offer the most functionality to fit within the customer-s budget.

Answer: C

Question 5

What is the best way to do a realistic performance comparison of two competitive printers?

Options :

A : performing side-by-side comparisons of data sheets

B : warming up the printers prior to testing

C : giving each vendor the same document to print offsite

D : testing both printers in the customer-s working environment

Answer: D

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