Question 1

A service cloud organization migrating to HC uses Contacts to represent patients, physicians and non-clinical staff. Which of these groups of contacts should be modeled as Person Accounts post-migration?

Options :

A :

Patients should be modeled as Person Accounts.Providers and non-clinical staff can be modeled as Person Accounts or Contacts

B : Patients, physicians and non-clinical staff should be modeled as Person Accounts.

C : None By using individual data model,the use of person account can be avoided

D : Patients should be modeled as Person Accounts.Providers and non-clinical staff should be modeled as Contacts

Answer: D

Question 2

What is the recommended approach to create patients’ records used in HC?

Options :

A : Use Patient Data Import Wizard for importing up to 50,000 records.

B : Patient object to convert leads into contacts.

C : Create patient records using Patient Loader WizarD.

D : Create as Person Accounts or Leads for referrals

Answer: D

Question 3

A sales Representative wants to request a Rep-to-Rep Transfer. What two paths are available to request the transfer? (Choose two)

Options :

A : Under visit, choose to navigate to visit Products.

B : The transfer can be requested while creating an Order Authorization for a Visit.

C :

To Request the transfer, navigate to product, then choose the specific inventory location against which to request the transfer.

D : During Visit creation you can request the transfer while selecting products required for a visit.

Answer: B,C

Question 4

How Can you restrict access to an entire patient / member list or to specific columns of that list? (Choose two)

Options :

A : Permission Sets

B : Sharing setting

C : List View Permissions

D : Field Level Security

Answer: B,D

Question 5

While not every component or attribute within Hearth Cloud is customizable, which three of the following components are customizable within Health Cloud? (Choose three.)

Options :

A : Custom label

B : HER data

C : Patient Card

D : Timeline

E : Life Events

Answer: A,C,D

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