Question 1

The most difficult stage for any team to work through is...

Options :

A : Norming

B : Performing

C : Adjourning

D : Storming

Answer: D

Question 2

Three basic ways of selecting a six sigma project are Blatantly obvious approach, Brainstorm approach, and Structured approach.

Options :

A : True

B : False

Answer: A

Question 3

What does the letter 'D' refer to, in the term DMAIC under quality management?

Options :

A : Detail

B : Define

C : Definition

D : Describe

Answer: B

Question 4

_____ can be measured against a benchmark in a process.

Options :

A : Operational Efficiency

B : Performance

C : Outcome of the process (Y)

D : All are correct

Answer: D

Question 5

Standard Deviation is...

Options :

A : The sum of the mean, median, mode, and range of a set of values divided by four.

B : the usual workaround when data is unavailable for a process.

C : an indicator of the degree of variation in a set of values calculated by measuring the average spread of the values around the mean.

D : a defective variation that has become accepted as inevitable.

Answer: C

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