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Which security controls must be implemented to comply with ISO/IEC 27001?
You are the owner of a growing company, SpeeDelivery, which provides courier services. You decide that it is time to draw up a risk analysis for your information system. This includes an inventoryof threats and risks. What is the relation between a threat, risk and risk analysis?
Scenario 1:
HealthGenic is a leading multi-specialty healthcare organization providing patients with comprehensive
medical services in Toronto, Canada. The organization relies heavily on a web-based medical software platform to monitor patient health, schedule appointments, generate customized medical reports, securely
store patient data, and facilitate seamless communication among various stakeholders, including patients,
physicians, and medical laboratory staff.
As the organization expanded its services and demand grew, frequent and prolonged service interruptions
became more common, causing significant disruptions to patient care and administrative processes. As such,
HealthGenic initiated a comprehensive risk analysis to assess the severity of risks it faced.
When comparing the risk analysis results with its risk criteria to determine whether the risk and its
significance were acceptable or tolerable, HealthGenic noticed a critical gap in its capacity planning and
infrastructure resilience. Recognizing the urgency of this issue, HealthGenic reached out to the software
development company responsible for its platform. Utilizing its expertise in healthcare technology, data
management, and compliance regulations, the software development company successfully resolved the
service interruptions.
However, HealthGenic also uncovered unauthorized changes to user access controls. Consequently, some
medical reports were altered, resulting in incomplete and inaccurate medical records. The company swiftly
acknowledged and corrected the unintentional changes to user access controls. When analyzing the root cause
of these changes, HealthGenic identified a vulnerability related to the segregation of duties within the IT
department, which allowed individuals with system administration access also to manage user access controls.
Therefore, HealthGenic decided to prioritize controls related to organizational structure, including segregation
of duties, job rotations, job descriptions, and approval processes.
In response to the consequences of the service interruptions, the software development company revamped its
infrastructure by adopting a scalable architecture hosted on a cloud platform, enabling dynamic resource
allocation based on demand. Rigorous load testing and performance optimization were conducted to identify
and address potential bottlenecks, ensuring the system could handle increased user loads seamlessly.
Additionally, the company promptly assessed the unauthorized access and data alterations.
To ensure that all employees, including interns, are aware of the importance of data security and the proper
handling of patient information, HealthGenic included controls tailored to specifically address employee
training, management reviews, and internal audits. Additionally, given the sensitivity of patient data,
HealthGenic implemented strict confidentiality measures, including robust authentication methods, such as
multi-factor authentication.
In response to the challenges faced by HealthGenic, the organization recognized the vital importance of
ensuring a secure cloud computing environment. It initiated a comprehensive self-assessment specifically
tailored to evaluate and enhance the security of its cloud infrastructure and practices.
Based on scenario 1, has HealthGenic implemented physical access controls?
What is the ISO / IEC 27002 standard?
Scenario 9: OpenTech provides IT and communications services. It helps data communication enterprises and
network operators become multi-service providers During an internal audit, its internal auditor, Tim, has
identified nonconformities related to the monitoring procedures He identified and evaluated several system
Invulnerabilities.
Tim found out that user IDs for systems and services that process sensitive information have been reused and
the access control policy has not been followed After analyzing the root causes of this nonconformity, the
ISMS project manager developed a list of possible actions to resolve the nonconformity. Then, the ISMS
project manager analyzed the list and selected the activities that would allow the elimination of the root cause
and the prevention of a similar situation in the future. These activities were included in an action plan The
action plan, approved by the top management, was written as follows:
A new version of the access control policy will be established and new restrictions will be created to ensure
that network access is effectively managed and monitored by the Information and Communication Technology
(ICT) Department
The approved action plan was implemented and all actions described in the plan were documented.
Based on this scenario, answer the following question:
OpenTech has decided to establish a new version of its access control policy. What should the company do
when such changes occur?
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