Question 1

Which of the following is a qualitative key performance indicator?

Options :

A : To increase on-time in-full deliveries by 40%

B : To reduce costs by 10% over a year

C : To improve customer relationships by 20%

D : To reduce the defect rate to below 25%

Answer: C

Question 2

The Mendelow matrix deals with:

Options :

A : Level of profit and market risk

B : Power and interest of stakeholders

C : Products and markets (new or established)

D : Market share and market growth

Answer: B

Question 3

In contracts, implied terms play a crucial role in defining the rights and obligations of parties, even when not expressly stated in the contract. Which of the following are potential examples of implied terms? Select TWO that apply.

Options :

A : Terms that are incorporated by reference to another contract document, such as a technical specification

B :

Terms that are inferred by the courts based on general legal principles, ensuring parties act honestly and fairly in their contractual dealings

C :

Terms that are not fundamental but the breach of which entitles the innocent party to claim damages without the right to terminate the contract

D :

Terms that are fundamental to a contract, the breach of which may give rise to the right to terminate the contract

E :

Terms that are fundamental to a contract, the breach of which may give rise to the right to terminate the contract

Answer: B,E

Question 4

Management studies and experiments over several decades have found that increased participation of workers in decision-making about changes tends to lead to (choose one):

Options :

A : Industrial stoppages / strikes / sabotage

B : Overcoming of resistance to change / increased co-operation and productivity

C : Longer holidays / higher pay / more sunshine

D : Never-ending debates / time-wasting / indecision

Answer: B

Question 5

Which one of the following is very commonly seen as being the primary role of the procurement function (especially by those outside the procurement function)?

And yet on many occasions, it should not be the primary focus.

Options :

A : Participating in international procurement conferences and developing staff

B : Developing deep relationships with long-term suppliers of key goods and services

C : Cost reduction

D : Sourcing new materials for products under development

Answer: C

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