Free L4M2 Mock Exam – Practice Online Confidently

Increase your chances of passing the CIPS L4M2 exam questions on your first try. Practice with our free online L4M2 exam mock test designed to help you prepare effectively and confidently.

Exam Code: L4M2
Exam Questions: 367
Defining Business Needs
Updated: 01 Apr, 2026
Question 1

A company is planning the procurement of an IT system and wants to agree a through-life contract with the supplier to ensure ongoing system support. The first step in producing that specification should be to:

Options :
Answer: B

Question 2

To strengthen its market presence, ABC Group decided to develop a new product. A cross-functional team was formed to discuss the scope and the functions of the product. They will also survey the potential customers to see what they like, what they love, and what they dislike. What is this process called?

Options :
Answer: C

Question 3

What issue is a buyer most likely to experience if the technical specification sent to suppliers as part of a Request For Quotation (RFQ) is insufficient?

Options :
Answer: C

Question 4

Which of the following can directly affect labour variance? Select TWO that apply:

Options :
Answer: B,C

Question 5

Which of the following is the structured approach for defining customer requirements and translate them into technical specification?

Options :
Answer: D

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