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Which of the following are most likely to harm trust between buyer and supplier in a commercial relationship? Select TWO that apply.
A procurement manager has decided to bring in a junior member of their team to a negotiation meeting.
Which of the following would be suitable roles for this junior member of the team?
Note taker
Expert
Observer
Chair
A new manager has been appointed with responsibility for an organisation's category which has major impact on organisational cost base and there are little competitions in the supply market. They have an objective to improve supplier cost structures over time. Which of the following should they carry out first?
A procurement professional is dissatisfied with how a recent negotiation was concluded. What could they do
to improve their negotiation approach?
Seek feedback from the supplier on their recent performance
Prepare for all negotiations with a WIN/LOSE (distributive) approach
Involve lots of people in future negotiations
Undertake reflective practice after each negotiation
Listening is a key activity in any negotiation. Which of the following are characteristics of effective listeners?
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