Question 1

Dasap Group Ltd has hired a third party logistics organisation (3PL) to manage some aspects of their business on their behalf. Which of the following business functions would you expect a 3PL company to manage on behalf of Dasap Group Ltd? Select THREE.

Options :

A : management of the receipt of customer orders

B : operation of the distribution centre

C : management of customer complaints

D : production of sales reports

E : manage the delivery of items through a transport fleet

Answer: A,B

Question 2

Which of the following statements about Sales and Operations Planning are TRUE? Select TWO

Options :

A : it is a process of planning future aggregate resource levels so that supply will balance with demand

B : it is a fundamental financial plan to ensure business profitability in relation to supply and demand

C : it is a cross-functional department activity

D : competitors' behaviour is not accounted for in Sales and Operations Planning

Answer: A,C

Question 3

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Which of the following will you put into box 6?

Options :

A : Third Party Warehouse

B : Market Positioned Warehouse

C : Special Commodity Warehouse

D : Flow-Through Distribution Centre

Answer: C

Question 4

Paul is a Warehouse Manager at a large online retailer. He is conducting an analysis into his current inventory and plans to use an ABC method to classify his inventory. Which of the following classes of items would his most expensive products fall under?

Options :

A : A

B : B

C : C

D : any- an ABC analysis does not categorise by cost

Answer: A

Question 5

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Which of the following will you put into box 7?

Options :

A : protect

B : build

C : danger zone

D : cost engineer

Answer: D

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