Question 1

Tom is a Procurement Manager and he is looking to complete a project of Supplier Rationalisation. Which of the following would be useful Tom to complete first in order to direct the project?

Options :

A : Introduce Six Sigma

B : Total Quality Management

C : SWAT analysis

D : Spend Analysis

Answer: D

Question 2

2021-12-12-20-13-11-fe34ae48204fe846edb8a33191316a58

Which of the following will you put into box 3?

Options :

A : Process

B : Information

C : Performance

D : Strategy

Answer: D

Question 3

Which of the following is an example of exceeding customers' expectations. Select TWO

Options :

A :

providing the item desired in a different colour

B : a customer ordering an item online and it is delivered the day it is expected

C : the price is lower than the customer expected to pay

D : providing a free gift when a purchase is made

Answer: C,D

Question 4

In Six- Sigma, a 'Black Belt' is the highest level that can be achieved. Is this correct?

Options :

A : yes- a black belt implements Six Sigma in their full-time job

B : yes- a black belt trains project teams

C :

no- there are higher levels including Master Black Belt and Champion

D : no - green belt is the highest level that can be achieved

Answer: C

Question 5

Which of the following statements about supply chain knowledge is correct? Select TWO

Options :

A :

where supply chain knowledge is low, there is a high collaboration with supply partners

B : where supply chain knowledge is low, members tend to operate independently of other members

C : where there is a high readiness to use technology, the use of IT in the supply chain is deliberate and structured

D : where there is a low level of technology utilisation in the supply chain, there are consistent systems and policies for the use of technology

Answer: B,C

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