Question 1

Which Loyalty Management Key Component should be used to quickly aggregate a high volume of data across many Loyalty Management objects?

Options :

A : Batch Management

B : Decision Table

C : Quick Actions

D : Data Processing Engine

Answer: D

Question 2

A Loyalty Manager would like to monitor members' tier history in the dashboards from Analytics Studio App. Which two fields need to be enabled in field history tracking in the Loyalty Member Tier object for this to be achieved?

Options :

A :

Loyalty Tier Group

B :

Change Reason Type

C :

Loyalty Tier

D :

Reason for Change

Answer: B,D

Question 3

Universal Container sells sports shoes through on eCommerce system. The Loyalty Program Members earn points in real-time with every purchase made. How can this be built into Salesforce?

Options :

A : Download an app from the AppExchange to connect Salesforce and the external system.

B : Create customer web service with Order Object

C : Create an schedule process to call the external system.

D : Create with the external system to create Transaction Journals.

Answer: C

Question 4

Due to the point of Sales (POS) system limitations, the client purchases are sent every night to Loyalty Management as transactions. What are two benefits a program gets by using Batch Management in this context?

Options :

A : Tracks the status and health of batch jobs

B : Process large volumes of transactions

C : Load large volumes of external data coming from external systems

D : Process zip files full of Loyalty Transactions coming from point-of-sales systems

Answer: B,D

Question 5

What is the most efficient way to automatically reset qualifying points for high volume Loyalty Programs?

Options :

A : The reset period is defined at the Tier Group level; Loyalty Management will automatically process it every night to ensure efficient point calculation

B : Use the out-of-the-box ‘Reset Qualifying Points” data processing engine and trigger its execution using, for instance, a Schedule-Triggered Flow.

C : Create Schedule-Triggered Flow that to be executed every night This flow will scan the expired reset Period at the Group Level and rese the points using the out-of-the-box Reset point flow action

D : Develop an Apex Time Trigger to scan all Member Currencies and reset Qualifying points every time a reset period has expire

Answer: B

Free Loyalty-Management-Accredited-Professional Mock Exam – Practice Online Confidently

Buying Options: