Question 1

You manage a Dynamics 365 Sales environment where users can only view and edit their own

records.

User2 is assisting with User1s opportunities while User1 is on vacation. User1 remains the owner of

User1s opportunities.

User2 has reported that they CANNOT update User1s opportunities.

You need to diagnose the issue.

What should you do?

Options :

A : Ensure User2 is added to an Access team.

B : Ensure User2 is added to the Sales team.

C : Ensure the record is assigned to User2.

D : Ensure User2 is added to the Owner team.

Answer: A

Question 2

How are forecast templates used in Dynamics 365 Sales?

Options :

A : To configure sales engagement

B : To manage product pricing

C : To create product bundles

D : To build sales forecasts

Answer: D

Question 3

Which of these is required to configure Teams calling in Dynamics 365 Sales?

Options :

A : Enable the Teams dialer control in Sales Hub

B : Set up a Teams meeting policy

C : Configure Power Automate flow

D : Integrate with Exchange Online

Answer: A

Question 4

What tool do you use to differentiate form types in a model-driven app?

Options :

A : View Designer

B : Form Designer

C : Table Designer

D : Business Rule Editor

Answer: B

Question 5

Which document management feature enhances collaboration in Dynamics 365 Sales?

Options :

A : SharePoint integration

B : Excel online editing

C : Power BI sharing

D : PDF export

Answer: A

Free MB-280 Mock Exam – Practice Online Confidently