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Exam Code: MB-280
Exam Questions: 297
Microsoft Dynamics 365 Customer Experience Analyst (beta)
Updated: 20 Feb, 2026
Question 1

Which option in Dynamics 365 allows administrators to centrally manage email settings for the organization?

Options :
Answer: D
Question 2

What must be configured to manage security at different levels of an organization?

Options :
Answer: B
Question 3

What does enabling email validation in Dynamics 365 Sales do?

Options :
Answer: D
Question 4

What is required to configure a lead scoring model in Customer Insights - Journeys?

Options :
Answer: C
Question 5

What is the purpose of customizing the workspace in Dynamics 365 Sales?

Options :
Answer: B
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