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Free MB-910 Mock Exam – Practice Online Confidently

Increase your chances of passing the Microsoft MB-910 exam questions on your first try. Practice with our free online MB-910 exam mock test designed to help you prepare effectively and confidently.

Exam Code: MB-910
Exam Questions: 193
Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)
Updated: 25 Nov, 2025
Question 1

A company has a large number of technicians that work in the field.
You need to ensure that Dynamics 365 Field Service can automatically schedule work to minimize travel time for technicians.
What should you implement?

Options :
Answer: D

Question 2

A potential customer delays their decision to commit to a big multi-year contract.
You want to find other colleagues who have interacted with the potential customer to discuss strategies.
Which app should you recommend?

Options :
Answer: B

Question 3

A company uses lead scoring models with Dynamics 365 Customer Insights - Journeys.

You need to identify actions that affect lead scores.

Which two actions should you identify? Each correct answer is a complete solution.

NOTE: Each correct selection is worth one point.

Options :
Answer: A,C

Question 4

A company sells and services clothing washing machines and dryers. The company uses Dynamics 365
Field Service.
You need to proactively monitor customer’s equipment to identify problems and maintenance needs.
Which two Connected Field Service options can you use?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Section: Describe Dynamics 365 Field Service

Options :
Answer: C,D

Question 5

You are the resource manager for an electrical contractor that uses Dynamics 365 Project Operations.
You need to track information about electricians’ qualifications professional licenses, and certifications.
Which attribute should you use?

Section: Describe Project Operations

Options :
Answer: A

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