Question 1

What are employees experiencing if they are motivated by finding fulfillment in their work?

Options :

A : External motivation

B : Incentive motivation

C : Extrinsic motivation

D : Intrinsic motivation

Answer: D

Question 2

Which tools are used for the employee-relations functions of human resource management (HRM)?

Options :

A : Performance goals and principles

B : Labor participation programs and employee surveys

C : Training and development programs

D : Benefits and rewards

Answer: B

Question 3

How does diversity awareness improve an organization's performance?

Options :

A : Enables companies to give managers flexibility in their hiring practices

B : Enables companies to earn more profit

C : Enables companies to have better reputations

D : Enables companies to hire, retain, and motivate the best talent

Answer: D

Question 4

What describes a bona fide occupational qualification under Title VII of the Civil Rights Act of 1964?

Options :

A : An exemption from performing essential job functions for people with specific traits

B : A quota for workforce diversity in government agencies and large organizations

C : A characteristic that is essential to the successful performance of a relevant job function

D : A provision that makes retaliation against whistleblowers illegal

Answer: C

Question 5

Which type of benefit is typically more secure for unionized workers than for nonunionized workers?

Options :

A : Individual bonuses

B : Guaranteed pensions

C : Merit pay

D : 401 (k) plans

Answer: B

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