Question 1

How many times can a visitor accomplish a goal in interaction studio?

Options :

A : It varies depending on the setup of the goal segment

B : Each time a visitor leaves and rejoins the goal segment

C : Only once for all time

D : No more than twice or the goal completion will no longer be counted

Answer: B

Question 2

The sitemap provides the functionality that enables IS to identify which three items?

Options :

A : Page types

B : content zones

C : attributes

D : campaign

E : Templates

Answer: A,B,C

Question 3

What are three areas a business user can apply custom catalog dimensions?

Options :

A : Template filtering

B : Segmentation

C : Reporting

D : Recipe exclusions and boosting

E : Campaign targeting

Answer: A,C,D

Question 4

A customer service representative for a bank is on the phone with a prospect and wants to promote the next

best offer based on digital behaviour. How would they accomplish this in service cloud?

Options :

A :

The agent uses a customized next best offer widget powered by the interaction studio connector

B : Leverage service cloud to inform IS in real-time

C : Use machine learning to serve product/ content recommendations in email sent by your ESP

D : Manually sync data from Interaction studio to service cloud

Answer: A

Question 5

Which role would the admin assign a user if they need to view everything in interaction studio and create, update, publish and delete campaigns and recipes?

Options :

A : Viewer

B : Campaign editor

C : Editor

D : Campaign author

Answer: B

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