Question 1

A Household Account has Contacts with Affiliations, Relationships, and Closed/Won donations associated with it.What is the outcome when a system admin attempts to delete this Household Account record?

Options :

A : Since Closed/Won donations are associated with the Account record, an error message displays.

B : The Household Account record and its standard related records are deleted.

C : Since Affiliations and Relationships are associated with the Contacts in this Account, an error message displays.

D : The Household Account record and its standard related records remain.

Answer: A

Question 2

A nonprofit has high staff turnover in several key roles that use Salesforce. The nonprofit needs to improve training and adoption of Salesforce to maximize the value of its investment.Which two standard Salesforce tools can quickly help new staff use Salesforce with only a Sales or Service Cloud license?Choose 2 answers

Options :

A : Einstein Bots

B : In-App Guidance

C : Path

D : myTrailhead

Answer: B,D

Question 3

A nonprofit organization has a lot of donors who give recurring donations. Some donors like to have their recurring donations by three times per year. What should the consultant advise?

Options :

A : Create a custom installment period in NPSP Settings, and then add the tri-yearly custom installment period to the custom installment picklist.

B : Change one of the values on the custom installment picklist to tri-yearly.

C : Tri-yearly is not available as an option in Recurring Donations so for those the nonprofit will need to use Opportunities with multiple payments.

D : Use the tri-yearly installment period that comes by default with Recurring Donations.

Answer: A

Question 4

A Salesforce admin would like to report on data from Marketing Cloud using Salesforce reports. The organization's Marketing Cloud instance is using Marketing Cloud Connect. Tracking is enabled.Which type of data is available for reporting using Salesforce reports?

Options :

A : MobileConnect Message details

B : Journey Builder Activity details

C : Interaction Studio Impression details

D : Email Studio Send details

Answer: B

Question 5

A Household Account has Contacts with Recurring Donations, Relationships, and closed/won donations associated with it.What happens when a system administrator attempts to delete this Household Account record?

Options :

A : There is an error message because there are closed/won donations associated with the Account record.

B : There is an error message because there are recurring donations associated with the Contacts in this Account.

C : There is an error message because there are relationships associated with the Contacts in this Account.

D : The Household Account record is deleted.

Answer: A

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