Question 1

The vice president of development of a nonprofit organization wants to be able to review giving in the pipeline at a high level, and track the organization's process towards finding new potential donors. The VP also wants to track program metrics as compared to donor histories. What should the consultant advise?

Options :

A : Packaged NPSP reports cannot be edited. Recreate all the reports found on the NPSP Development Forecasting dashboard to edit appropriately. Add additional reports to track program data.

B : Review the reports on the NPSP Fundraising Reports folder. Create additional reports to track program data. Schedule each report to be sent to the vice president every morning.

C : Review the components that are already on the NPSP Development Forecasting dashboard. Create additional reports and edit the dashboard to add components to track the program data.

D : Packaged NPSP dashboards cannot be edited. Recreate the NPSP Development Forecasting dashboard components. Add additional components to track program data.

Answer: C

Question 2

A nonprofit organization has been informed of a deceased donor and wants to ensure that the donor no longer appears on any mailing lists. Which action should the nonprofit organization take on the donor's contact record?

Options :

A : Delete the values in the phone and email fields

B : Delete the Contact record

C : Select the Deceased field

D : Select the Do Not Email, Do Not Contact, and Email Opt Out fields

Answer: C

Question 3

A volunteer manager at a nonprofit wants to search for volunteers with landscaping skills who are available at a given time and add them to a shift. The nonprofit is using Volunteers for Salesforce.What should the consultant advise to meet this requirement?

Options :

A : Create a list view on Contacts showing Volunteer Skills and Volunteer Availability. Add a filter for landscaping skills and sort thelist to find volunteers who are available at the given time.

B : Click the the Volunteers Wizard and enter landscaping skills in the search box. Click search and filter the results by entering the desired Volunteer Availability. Select an available volunteer.

C : Click the Find Volunteers tab and fill in the Volunteer Status, Volunteer Availability, and Volunteer Skills tabs with the desired values. Click search and select an available volunteer.

D : Create a report with the report type of Contacts with Volunteer Hours and Volunteer Jobs. Filter the Jobs by landscaping andVolunteer Availability for the given time. Select an available volunteer.

Answer: C

Question 4

A nonprofit needs to load approximately 3 million records into Salesforce.Which API will load the data in the most efficient manner?

Options :

A : Bulk API

B : SOAP API

C : REST API

D : Streaming API

Answer: A

Question 5

An international nonprofit organization works across six different countries in Europe and Africa. The organization relies heavily on volunteers in each country to support its work and wants volunteers to be able to sign up for volunteer jobs on its website.What is a consideration when setting up Volunteers for Salesforce given this context?

Options :

A : Set up a different Site in Volunteers for Salesforce for each country and set the time zone for the Site to the local time zone so all events will appear as the correct time for the time zone.

B : Add text to the Volunteers for Salesforce website informing all volunteers that all time for volunteer jobs and shifts is shown in the time zone of the headquarters and they need to convert the time to their local time zone.

C : Remove the Start Time and End Time fields from the website template and put the times in the description in the local time zone.

D : Set the Volunteer Job-s Website Time Zone field value to the time zone in which the job will take place when creating Volunteer Jobs.

Answer: D

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