Question 1

A nonprofit hired a consultant to restart a stalled implementation. The nonprofit identified needs by documenting its Salesforce vision and pain points, and by defining specific goals with user stories.

What are two components of a user story the nonprofit should consider?

Choose 2 answers

Options :

A : Align each story to the implementation vision.

B : Associate an epic to each story.

C : Assign a priority to each story.

D : Include configuration instructions on each story.

Answer: A,C

Question 2

A nonprofit is implementing Salesforce for program management. The nonprofit wants to measure user adoption after go-live.

What are two metrics the nonprofit can use to measure user adoption'

Choose 2 answers

Options :

A : Number of Opportunity records created in the last 30 days

B : Number of Account and Contact records created in the last 30 days

C :

Percentage of staff logging in on a weekly basis

D : Percentage of Leads converted on a weekly basis

Answer: B,D

Question 3

A nonprofit hired a consultant to restart a stalled implementation. The nonprofit identified needs by documenting its Salesforce vision and pain points, and by defining specific goals with user stories.

What are two components of a user story the nonprofit should consider?

Choose 2 answers

Options :

A : Align each story to the implementation vision.

B : Associate an epic to each story.

C : Assign a priority to each story.

D : Include configuration instructions on each story.

Answer: A,C

Question 4

A nonprofit has high staff turnover in several key roles that use Salesforce. The nonprofit needs to improve training and adoption of Salesforce to maximize the value of its investment.

Which two standard Salesforce tools can quickly help new staff use Salesforce with only a Sales or Service Cloud license?

Choose 2 answers

Options :

A : Einstein Bots

B : In-App Guidance

C : Path

D : myTrailhead

Answer: B,D

Question 5

A nonprofit wants a report that shows Opportunity and General Accounting Unit (GAU) custom field data for gifts to the 'General Fund' GAU. The nonprofit wants to add filters so only the gifts connected to the 'Annual Campaign' are shown.

Which report should the consultant implement?

Options :

A : GAU Allocations with Opportunity report type and filter on the Opportunity object for the Primary Campaign Source = 'Annual Campaign' and filter on the GAU Allocation object for General Accounting Unit = 'General Fund'

B : Opportunity report type with cross filter for Opportunities with GAU Allocations with filter on the cross filter for Campaign = 'Annual Campaign' and General Accounting Unit = 'General Fund'

C : Opportunity report type with cross filter for Opportunities with GAU Allocations and filter on Opportunity object for the Primary Campaign Source = 'Annual Campaign' and on the GAU Allocations object for General Accounting Unit 'General Fund'

D : GAU Allocations with Opportunity report type and filter on the GAU Allocation object for Campaign = 'Annual Campaign' and General Accounting Unit = 'General Fund'

Answer: A

Free Nonprofit-Cloud-Consultant Mock Exam – Practice Online Confidently

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