Question 1

When a customer wants to buy a new device, a discounted rate can be applied after considering the number

lines and internet coverage on their current plan.

Which OmniStudio tool could a consultant recommend to get the discounted rate?

Options :

A :

DataRaptor Turbo

B :

OmniStudio Action

C :

Calculation Matrices

D :

DataRaptor Transform

Answer: C

Question 2

When a call center agent interacts with a customer, the agent must have all of the customer's relatedinformation available for a quick response. The business requires the agent to have access to:• A view with information about a customer account• A list of contacts and cases associated with the account• All information should be on one screenWhat OmnlStudio tool should be used to meet this requirement?

Options :

A : Customer IntellView

B : Lightning Record Page

C : OmniScript

D : FlexCards

Answer: D

Question 3

An insurance company decides to use calculation procedures and matrices to calculate premium costs for new Insurance policies. Prices change very frequently, resulting In multiplecopies of the rating or pricing tables. What is an advantage of calculation procedures that the consultant should highlight in this scenario?

Options :

A : Allows aggregate functions

B : Allows text concatenation using algebraic operators

C : Allows multiple versions that will execute based on when the request is made

D : Allows AI integration to calculate next best offer using policy attributes

Answer: C

Question 4

A company has deployed an OmniScript that is working as designed. During the process, the OmniScript has

multiple steps that allow the user to review lists of cases, contacts, quotes, orders, and contracts for an accour

Each step uses DataRaptor Extract Actions to retrieve Salesforce data. However, the OmniScript is reaching

performance limitations, and the development team warns that they may begin hitting Governor limits.

Which two suggestions should the consultant propose to address this concern?

Choose 2 answers

Options :

A : Replace the DataRaptor Extracts with DataRaptor Turbo Extracts

B : Add Limit filter in DataRaptor Extract

C : Combine the DataRaptors into an Integration Procedure

D : Add Order By filter in DataRaptor Extract

Answer: A,C

Question 5

A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when viewing the product information. Once all of the elements were collected together on the FlexCard, it looked cluttered. What FlexCard feature should the consultant recommend to address this issue?

Options :

A : Zones

B : States

C : Actions

D : Flyouts

Answer: D

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