Question 1

….purchase request case type, you have the following requirement: Purchase requests should automatically go to the manager of an employee. meet this requirement, you design a case with a______________.

Options :

A : change stage step to allow the employee to route to the manager

B : step that routes to the manager

C : process that routes to the manager

D : stage to route requests to the manager

Answer: B

Question 2

….application grants 75 employees access to one of four personas: Admin, Author, User, and Manager. A new analyst who joins the company requires all the .. of the Author persona, but only some of the reporting features are available to the Manager persona. o you satisfy this security requirement?

Options :

A : Add the analyst to the Author persona.

B : Add the analyst to both the Author persona and Manager persona.

C : Create a new Analyst persona with the required access.

D : Update the Author persona to include the required analyst reports.

Answer: C

Question 3

….purchase request case type, you have the following requirement: Purchase requests should automatically go to the manager of an employee. meet this requirement, you design a case with a______________.

Options :

A : change stage step to allow the employee to route to the manager

B : step that routes to the manager

C : process that routes to the manager

D : stage to route requests to the manager

Answer: B

Question 4

A sales manager must be able to approve sales quote proposals by email and from their mobile devices. What do you implement this requirement?

Options :

A : Add an Approve/Reject step and a Send Email step.

B : Add an Approve/Reject step and enable email notifications on the case type.

C : Add an Approve/Reject step and enable approval from email and mobile.

D : Add an Approve/Reject step with mobile approval enabled and add a Send Email step.

Answer: C

Question 5

A sales manager must be able to approve sales quote proposals by email and from their mobile devices. What do you implement this requirement?

Options :

A : Add an Approve/Reject step and a Send Email step.

B : Add an Approve/Reject step and enable email notifications on the case type.

C : Add an Approve/Reject step and enable approval from email and mobile.

D : Add an Approve/Reject step with mobile approval enabled and add a Send Email step.

Answer: C

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