Question 1

Reference module: Creating engagement strategies using customer credit score. MyCo, a mobile company, uses a scorecard rule in a decision strategy to compute the postpaid credit limit for a customer. MyCo updated their scorecard to include a new property in the calculation: customer annual income. As a Strategy Designer, what changes do you need to make to the decision strategy for the updated scorecard to take effect?

Options :

A : Remap the < Customer.annual customer income > property in the decision strategy

B : Configure a new proposition filter in the strategy to filter on annual customer income

C : No change required

D : Add a Set-Property component to set the annual customer income

Answer: C

Question 2

Reference module: Testing engagement policy conditions using audience simulation

U+ Bank, a retail bank, recently implemented a project in which mortgage offers are presented to qualified

customers when the customers log in to the web self-service portal. As one of the offers is not performing

well, the business wants to understand how many customers qualify for the offer. As a Decisioning Consultant,

which simulation do you run to check how many customers qualify for an action?

Options :

A : Persona Testing

B : Ethical Bias Check

C : Pega Scenario Planner

D : Audience simulation

E : D

Answer: E

Question 3

U+ Bank wants to send promotional emails related lo credit card offers to their qualified customers. The business intends to use the same action flow template with the desired flow pattern for all credit card actions. What do you configure to implement this requirement?

Options :

A : Output template

B : Email treatment

C : File template

D : Dynamic template

Answer: D

Question 4

When a customer is offered an action that they already accepted, this is because_________.

Options :

A : the strategy is not customized to exclude previously accepted offers

B : there are no suppression rules defined

C : the actions are filtered based on eligibility

D : the customer intent was captured incorrectly

Answer: A

Question 5

Myco, a telecom company, has recently implemented Pega Customer Decision Hub™. Now, the company

wants to move away from traditional marketing and leverage the always-on outbound capabilities.

What artifact do you configure to translate the traditional segments used to identify the target audience?

Options :

A : Engagement policies and Arbitration

B : Contact policies

C : Segmentation

D : Audience

Answer: C

Free PEGAPCDC87V1 Mock Exam – Practice Online Confidently

Buying Options: