Question 1

Color options are available to the customer, but the options are available on the screen, anddo not appear with the popup.Which option to configure the color option?

Options :

A : Dropdown

B : Radio button

C : Check box

D : Autocomplete/Textfield

Answer: B

Question 2

A development team plans to enhance functionality of an existing application by changing several user interface rules. The team would like to pilot the enhancements to a small group of users before rolling the changes out to the entire user base. What approach maximizes reuse and maintainability?

Options :

A : Place the updated rules into a new minor version of the ruleset and include the new ruleset version in a new application.

B : Place the updated rules into a new ruleset and include the new ruleset in a new application.

C : Place the updated rules into a new ruleset and include the new ruleset in a new version of the application

D : Place the updated rules into a new minor version of the ruleset and include the new ruleset version in a new version of the application.

Answer: D

Question 3

A help desk ticket case type is defined as follows:

If the Process ticket step is configured to set the status to Pending-Triage, when is the status of the case set to Pending-Triage?

Options :

A : When the Triage stage starts

B : When the Process ticket step completes

C : When the Enter Ticket Details step completes

D : When the Process ticket step starts

Answer: D

Question 4

In processing a parent case P-l, two child cases C-l and C-2 are created. Which of the following statements is correct about the processing of P-l, C-l, and C-2?

Options :

A : P-l must be resolved before either C-l or C-2 can be resolved.

B : Either C-l or C-2 must be resolved before P-l can be resolved.

C : C-l must be resolved before C-2 can be resolved.

D : Both C-l and C-2 must be resolved before P-l can be resolved.

Answer: D

Question 5

A hotel booking application allows customers to change rooms after making a reservation. Each room's statusin each hotel is stored on a data page sourced from an external database table.Which two configuration options, when applied in combination, do you use to update thedatabase table when a customer changes rooms? (Choose Two)

Options :

A : A savable data page that contains the room information

B : A when rule to trigger the database update

C : A data transform to copy updates to the data page

D : An editable data page that contains the room information

Answer: A,C

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