Question 1

What is the primary goal of conducting customer interviews during discovery?

Options :

A : To collect unbiased insights about user problems and needs

B : To confirm existing assumptions

C : To get approval from stakeholders

D : To gather detailed UI/UX feedback

Answer: A

Question 2

A team wants to improve conversion rates for a feature. What is the best next step?

Options :

A : Launch a new version of the feature without testing.

B : Assume the issue is marketing-related.

C : Remove the feature entirely.

D : Conduct user research to understand friction points.

Answer: D

Question 3

What is the main benefit of applying discovery and validation techniques and practices?

Options :

A : Reducing waste by identifying exactly what the user wants before building it.

B : Reducing waste by speaking with customers about possible solutions.

C : Reducing waste by applying behavior-driven development practices.

D : Reducing waste by validating assumptions with evidence.

Answer: D

Question 4

During customer interviews, you notice that users often describe their pain points differently than expected. What should you do?

Options :

A : Ignore their responses and stick to the initial assumptions.

B : Adjust your questions to explore these unexpected insights further.

C : Ask them to confirm your existing assumptions instead.

D : Discard the interviews as unreliable.

Answer: B

Question 5

You receive conflicting feedback from different stakeholders about a new product direction. What is the best next step?

Options :

A : Conduct user research and experiments to validate the best course of action.

B : Move forward with the most innovative suggestion.

C : Choose the feedback from the highest-ranking stakeholder.

D : Hold another meeting to resolve the disagreement.

Answer: A

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