Question 1

While capturing previous lessons, the Project Manager discovered several interesting facts about outsourcing. Which fact is an appropriate lesson for the Outsourcing project?

Options :

A : Outsourcing is a growth industry and is being implemented by many private sector organizations.

B : Four other government departments are also considering outsourcing some of their business functions next year.

C : Contracts with service providers should include the timescale within which readiness for service is expected following the transfer of equipment and staff.

Answer: C

Question 2

ABC Company has set an overall budget for the Health and Safety Training Project. During stage 3, there was a delay in delivering the 'e-learning course' by the external consultancy and the cost and time tolerance for the work package was exceeded. This led to additional costs in running the 'planned pilot courses'. Therefore, the project cost will exceed the agreed overall project budget, so the project board requested additional funding from ABC Company’s board of directors. Is this an appropriate action, and why?

Options :

A : Yes, because project cost tolerances are forecast to exceed the limits set out by corporate management

B : Yes, because the delay to the 'e-learning course' has caused the work package time tolerances to be exceeded

C : No, because the external supplier should fund the overspend on the 'planned pilot courses' work package

D : No, because the project board should request an exception plan and reset the tolerances for the remainder of the project

Answer: D

Question 3

Which 2 statements apply to either the Techniques, processes and procedures or Constraints sections?

Options :

A : Delete entry 1 because this section should contain the techniques, processes and procedures required for specialist product development.

B : Add 'There must be minimum disruption to current services' to Constraints

C : Move entry 5 to Techniques, processes and procedures because this is a technique which staff should be aware of

D : Delete entry 6 because this applies to Office Moves Limited and is therefore outside the Work Package.

E : Delete entry 7 because this should be contained in the Quality skills required section of the Product Description.

Answer: A,D

Question 4

While planning the initiation stage, the Project Manager reviewed some threats that had been recorded in the Daily Log. Which threat should have been assessed for possible risk responses to be included in the Initiation Stage Plan?

Options :

A : MFH has no experience in outsourcing and this may affect understanding of what is required, resulting in inadequate plans and strategies

B : The Project Brief is a complex document and may not be approved by the Executive.

C : There is a shortage of service providers so there is a possibility that no suitable service providers respond to the request for proposals. This would prevent the Outsourcing project from proceeding.

Answer: C

Question 5

The project’s change control approach states that PRINCE2’s recommended issue and change control procedure will be used. The senior user has requested that a new set of marketing materials and marketing channels be introduced to support the launch of the training course. The senior user has suggested that this should be managed informally. Where should the project manager record the issue, and why?

Options :

A : In the daily log, because a change to a product at the default level can be handled informally

B : In the daily log, because the senior user has advised that this change should be informally.

C : In the issue register, because this is a request for change requiring a change to a baseline.

D : In the issue register, because issues should be recorded here first, before determining how to manage them

Answer: B

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