Question 1

When should customer interviews be used? (choose the best answer)

Options :

A : In the beginning, in the planning stages to work out what the customer needs.

B : In the end to verify we have built the correct thing.

C : Never, they do not help us to understand the needs of a customer.

D : At every stage of the process, to determine need, or get feedback on designs, prototypes, and products.

Answer: D

Question 2

True or False: Discovery & Delivery work should be carried out by separate teams.

Options :

A : FALSE

B : TRUE

Answer: A

Question 3

True or False: The value delivered by a product can only be determined by revenue.

Options :

A : FALSE

B : TRUE

Answer: A

Question 4

True or False: Every item in the Product Backlog will include acceptance criteria to run an experiment in order to verify the UX is complete.

Options :

A : FALSE

B : TRUE

Answer: A

Question 5

What is the best way to address design work that is longer than a single Sprint? (choose the best answer)

Options :

A : Design work should be completed before the first Sprint can begin.

B : Breakdown the design work into smaller pieces of work such that they can be 'done' within a Sprint

C : Have the UX Designer work with the Product Owner to help with gathering user data to build and order the Product Backlog.

D : Run design Sprints prior to the delivery Sprints and only work on development after the discovery track is complete.

Answer: B

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