Question 1

A Salesforce associate wants to learn more about converting Leads to Contacts. They enjoy learning in anasynchronous, gamified way.Which resource should they use?

Options :

A : Salesforce Help

B : Trailblazer Community

C : Trailhead

Answer: C

Question 2

How can a user see only contacts from a specific city on the 'New This Week" list view without changing what other users see?

Options :

A : Change the permissions so they can only see records from the specific city.

B : Clone the list view with a new name, and filter by the specific c

C : Build a private report for contacts that is filtered by the specific city.

Answer: B

Question 3

A Salesforce associate recently relocated from Get Cloudy Consulting s San Francisco office to its newLondon office. The associate wants to change their work hours information in the Salesforce org to reflecttheir new time zone.Which method is easiest to change these settings?

Options :

A : Go to Settings -> Personal Information -> My Work Information

B : Submit a case with Salesforce support

C : Go to Setup -> Company Information -> Default Time Zone

Answer: A

Question 4

Get Cloudy Consulting currently stores information about is customers and partners in the Account object. There are a few details specific to partners that are not applicable to customers. What is the recommended way to display only the information application to each group?

Options :

A : Use Account for customers and create a custom object for partners.

B : Create record types on Account called Partner and Customer

C : Create custom object called Partner and Customer

Answer: B

Question 5

Get Cloudy Consulting (GCC) needs an environment to onboard new hires as well as develop, implement, andtest new requirements.Which type of environment should OCC use?

Options :

A : Sandbox

B : Production

C : Trailhead Playground

Answer: A

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