Question 1

A Salesforce associate recently relocated from Get Cloudy Consulting s San Francisco office to its newLondon office. The associate wants to change their work hours information in the Salesforce org to reflecttheir new time zone.Which method is easiest to change these settings?

Options :

A : Go to Settings -> Personal Information -> My Work Information

B : Submit a case with Salesforce support

C : Go to Setup -> Company Information -> Default Time Zone

Answer: A

Question 2

A salesforce associate wants to retrieve a record for a business but only remembers a portion of the business name. Using the fewest clicks, how should the associate search the account records for the desired business?

Options :

A : The global Search box

B : A list view of all accounts

C : A report of all accounts

Answer: A

Question 3

A Salesforce associate wants to learn more about converting Leads to Contacts. They enjoy learning in anasynchronous, gamified way.Which resource should they use?

Options :

A : Salesforce Help

B : Trailblazer Community

C : Trailhead

Answer: C

Question 4

How can a user see only contacts from a specific city on the 'New This Week" list view without changing what other users see?

Options :

A : Change the permissions so they can only see records from the specific city.

B : Clone the list view with a new name, and filter by the specific c

C : Build a private report for contacts that is filtered by the specific city.

Answer: B

Question 5

Get Cloudy Consulting's growing marketing team is on a custom profile named Marketing Team.' The team currently has Read access to leads and opportunities- Two marketing managers need Edit access on leads. What should the Salesforce associate do to grant them the access they need?

Options :

A : Create a permission set that grants Edit access to leads and assign it to the marketing managers.

B : Create a permission set that grants Edit access to leads and assign it to the marketing team.

C : Create a new profile that grants Edit access to leads and assign it to the marketing managers.

Answer: A

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