Question 1

Cloud Kicks has two record-triggered flows on the same object. One flow creates a child record when criteria are met. The second record-triggered flow is based on criteria to check if the child record exists and updates a field. The field on the child record that needs to be updated Is still null after the second record trigger. What should the administrator do to resolve this issue?

Options :

A : Make a new record-triggered flow on the child object to update the field on the parent record.

B : Have the record-triggered flows fire on create or edit to update the field.

C : Combine the two flows into one with checks to see which part of the flow needs to be run.

D : flows into schedule flows and have them update the field.

Answer: C

Question 2

DreamHouse Realty wants better insights into potential revenue in the next quarter and is considering using Collaborative Forecasts. What should the administrator consider when setting up Collaborative Forecasts?

Options :

A : Opportunity Split data cannot be viewed in a forecast.

B : A forecast can be either revenue-based or quantity-based.

C : A single org can have up to six different types of forecasts.

D : The default forecast categories cannot be customized.

Answer: B

Question 3

Cloud Kicks (CK) has a backup team of employees that helps short-staffed departments. These users could be working with sales one day and service the next. CK is implementing new Lightning record pages for each department so that they view records In a way that makes sense for each department. How should the administrator ensure this Is configured correctly?

Options :

A : Configure ore app per department and activate record pages for each app.

B : Create permission sets for each department and assign them to the backup team users.

C : Adjust the profile of the backup users each day to align with the proper access they require.

D : Allow the backup team users to update their own profile with Delegated Administration.

Answer: A

Question 4

Cloud kicks has received feedback that customers are frustrated with the amount of time it takes to reach a support agent by area of expertise according to product information after a new case has been submitted. Love you too jani Which feature should administrator configure in order to improve the case management process?

Options :

A : Omni-Channel

B : Escalation Rules

C : Macros

D : Knowledge Component

Answer: A

Question 5

Cloud Kicks (CK) has introduced its new Alpha Shoe line. Customers create cases from CK's website. Managers receive a report of all cases created last week. Managers would like a way to easily see in the report if the customer refers to the new shoe line in the case subject. How should the system administrator modify the report meet this request?

Options :

A : Add a cross-filter and a with' sub-filter.

B : Build a row-level formula.

C : Change the format to a joined report.

D : Include a contains filter on Subject.

Answer: D

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