Question 1

A large government agency is looking to transform its legacy systems using Salesforce. The agency routinely disperses loans to small and medium businesses using a public portal and the number of users can scale up to more than 100 million in the future. The agency is planning to use Experience Cloud to build this public portal. Considering the number of users, what license types should they consider using?

Options :

A : Customer Community

B : Channel Account

C : Customer Community Plus

D : Partner Community

Answer: A

Question 2

A customer wants to implement a customer community. Authenticated users will be able to log cases, manage their account and contact information, and apply/view their grant applications. What two security settings should be configured to ensure the community is secure and no extra information is available to the authenticated community users?

Options :

A : Set up Sharing Rules to grant authenticated users access to their Cases. Applications, and Accounts

B : Set Org-Wide Defaults for External Users to Hidden for everything

C : Set up Sharing Sets to grant authenticated users access to their Cases, Applications, and Accounts

D : Set Org-Wide Defaults for External Users to Private for everything

Answer: B,C

Question 3

A Consultant supports the City of Snaxboro in setting up a new Licensing & Permitting system. The City is already using Public Sector Solutions for Emergency Response Management capabilities and is planning to use the Licensing & Permitting capabilities available in the same Salesforce instance. Which of the following configurations directly impacts the City's Salesforce licensing cost?

Options :

A : Configuring more than ten different OmnlScript Application forms and making them available on an Experience Site for external users to apply.

B : Configuring an Application Object Usage Record to track the number of applications processed for License & Permit Management and Emergency Response Management.

C : Configuring Business Regulatory Authorization Type Dependencies for external users to view on the Experience site when searching for a specific Permit to apply for.

D : Configuring multiple record types for the Individual Application and the Business License Application for both License & Permit Management and Emergency Response Management

Answer: A

Question 4

A large government agency is looking to transform its legacy systems using Salesforce. The agency routinely disperses loans to small and medium businesses using a public portal and the number of users can scale up to more than 100 million in the future. The agency is planning to use Experience Cloud to build this public portal. Considering the number of users, what license types should they consider using?

Options :

A : Customer Community

B : Channel Account

C : Customer Community Plus

D : Partner Community

Answer: A

Question 5

Bobahaven wants to implement the Grants Management module of Public Sector Solutions. They would like to allow constituents to apply online for grants and check the progress of grant applications. The Chief Marketing Officer and Head of Constituent Services have expressed their concerns about the security of the solution. They want to ensure they comply with privacy regulations around the storage and use of constituent's data, and they are wondering how to protect against bots potentially spamming the application forms. What should the Technical Consultant suggest to Bobahaven to protect the application forms?

Options :

A : Enable the Salesforce Spam Check for Experience Sites.

B : Deploy grant application OmniScripts on Bobahaven’s Experience Site pages set to 'Requires Login."

C : Provide constituents with a search page on Bobahaven’s website to look up application reference numbers and check the applications progress.

D : Implement spam checking for Bobahaven’s Experience Site forms using CAPTCHA.

E : Set the external organization-wide default sharing settings for grant applications objects to Private.

Answer: D,E

Free Public-Sector-Solutions Mock Exam – Practice Online Confidently

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