Question 1

Apublic sector agency Is looking to digitize Its operations for Emergency Response. As the technical consultant on the project, the expectations are to roll out a public facing portal that allows citizens to submit a simple emergency request with some basic information. Which two are the correct approaches a consultant should take to meet these objectives?

Options :

A : Build a digital experience site using pre-configured emergency response management (ERM) specific template

B : Create a custom Case Record Type and leverage a prebuilt Contact Support Form

C : Build a digital experience site using the Help Center template based on the agency-s requirement

D : Leverage prebuilt Emergency Service Request flow.

Answer: A,D

Question 2

A government agency is implementing Public Sector Solutions and their intake officer is looking to create a document checklist and review business license applications only. The agency is looking to create a document type for business license applications using the Intelligent Document Automation (IDA) and restrict the record access to the intake officer only. What are the three steps a technical consultant should configure to satisfy the agency's use case?

Options :

A : Assign permissions and permission sets for application forms

B : Enable Intelligent Document Automation

C : Turn on Document Checklist

D : Create a document type under Notes and Attachment

E : Create a Document Type

Answer: B,C,E

Question 3

Bobahaven wants to implement the Grants Management module of Public Sector Solutions. They would like to allow constituents to apply online for grants and check the progress of grant applications. The Chief Marketing Officer and Head of Constituent Services have expressed their concerns about the security of the solution. They want to ensure they comply with privacy regulations around the storage and use of constituent's data, and they are wondering how to protect against bots potentially spamming the application forms. What should the Technical Consultant suggest to Bobahaven to protect the application forms?

Options :

A : Enable the Salesforce Spam Check for Experience Sites.

B : Deploy grant application OmniScripts on Bobahaven’s Experience Site pages set to 'Requires Login."

C :

Provide constituents with a search page on Bobahaven’s website to look up application reference numbers and check the applications progress.

D : Implement spam checking for Bobahaven’s Experience Site forms using CAPTCHA.

E : Set the external organization-wide default sharing settings for grant applications objects to Private.

Answer: D,E

Question 4

A government agency has set up a program to provide government funding to local business owners. Grantseekers need to be able to collaborate with their internal stakeholders during the application process. Additionally, Grant Managers overseeing applications within the government agency need to be able to collaborate with other government employees during the application review process. What solution would a technical consultant recommend to solve the outlined use case?

Options :

A : Handle funding request collaboration through email and log activity on Applications.

B : Collaborate internally and externally through the Funding Request Application Feed.

C : Configure Invite Collaborators for Funding Request Applications.

D : Add a "Requires Collaboration" custom field to the Funding Request object.

Answer: B

Question 5

A government agency is implementing Public Sector Solutions and their intake officer is looking to create a document checklist and review business license applications only. The agency is looking to create a document type for business license applications using the Intelligent Document Automation (IDA) and restrict the record access to the intake officer only. What are the three steps a technical consultant should configure to satisfy the agency's use case?

Options :

A : Assign permissions and permission sets for application forms

B : Enable Intelligent Document Automation

C : Turn on Document Checklist

D : Create a document type under Notes and Attachment

E : Create a Document Type

Answer: B,C,E

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