Question 1

According to the Boston Consulting Group (BCG) and other subject matter experts, when it comes to the development of a "Business Model" for an organization, the process normally involves focusing on two elements:

Options :

A : (1) the organization's mission; and, (2) the organization's current vision.

B : (1) an environmental scan; and, (2) a SWOT cross-impact analysis.

C : (1) the value proposition; and, (2) the operating model.

D : (1) the relationship between stakeholder groups; and, (2) the persona analysis and design.

Answer: C

Question 2

Which of the following best describes the role of leadership in fostering a culture of innovation within an organization?

Options :

A : Encouraging risk-taking and learning from failure

B : Mandating strict adherence to existing processes

C : Limiting employee involvement to top management only

D : Focusing solely on short-term financial targets

Answer: A

Question 3

Which of the following BEST describes an effective core organizational value?

Options :

A : Is widely shared among members of the organization

B : Is broad enough to translate into actions and transactions

C : Gives the organization a broad range of options on how best to interact with key stakeholders

D : Is highlighted on the organization's website to enhance its image

Answer: A

Question 4

When multiple changes are already occurring in an organization, which of the following is the best way to initiate another change?

Options :

A : Survey employees on impact of change at this point in time

B : Phase in the project in small segments with a few employees

C : Implement the total project all at once

D : Provide stress management training first

Answer: B

Question 5

The entrance into the transportation industry of ride-sharing services (UBER, LYFT, etc ...) is an example of

Options :

A : Successful market segmentation.

B : A disruptive innovation.

C : A winning brand strategy.

D : An expensive product strategy.

Answer: B

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