Question 1

Cloud Kicks (CK) is adding hundreds of new accounts to Sales Cloud daily. CK uses an automated process to assign Account owners. If no assignment can be made for an account, it will be routed to a specific user who will manually review and re-assign it at a later date. This user may have thousands of account records assigned. Which solution should the consultant recommend when CK sets up the new account process?

Options :

A :

Place the user in 4 separate role at the highest level! of the role hierarchy.

B : Assign the Modify All Data permission to the user.

C :

Add the user to a separate role at the lowest level of the role hierarchy.

Answer: C

Question 2

The marketing team is using a separate platform for managing prospects and wants to hand off qualified prospects to the sales team. How should the consultant meet this requirement?

Options :

A :

Recommend an integration with the marketing platform that creates leads in Sales Cloud.

B :

Create users for the marketing team so they can enter leads directly into Sales Cloud.

C :

Recommend an integration with the marketing platform to Sales Cloud that generates tasks with lead information.

Answer: A

Question 3

Universal Containers uses Sales Territories and is working with a consultant to reassign Accounts into new territories. Which attribute of Sales Territories should the consultant consider when developing the new territory model?

Options :

A : The system administrator profile is required to run territory planning reports.

B : A model must be activated in order to view reassigned accounts.

C : All Account assignment rules should be run when the model state is set to Planning.

Answer: B

Question 4

Cloud Kicks wants to implement a methodology to determine which current leads have the most in common

with leads that have successfully been converted in the past.

How can the consultant meet this requirement?

Options :

A : Use Lead Conversion Reporting.

B : Use Einstein Lead Scoring.

C :

Create Cadence Steps.

Answer: B

Question 5

The Discovery phase with Cloud Kicks (CK) has just ended. CK wants a visual way to see how the new business processes will work. CK's process is complex and requires multiple slides. What should the consultant create to provide this high-level view?

Options :

A :

Value Stream Map

B :

Universal Process Notation

C :

Capability Model

Answer: B

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