Question 1

A consultant has conducted discovery sessions with Cloud Kicks stakeholders and is ready to begin gathering use cases for deal processes. Which group should provide content for the use cases?

Options :

A : Business development team

B : Leadership team

C : Finance team

Answer: A

Question 2

Cloud Kicks is migrating from its current CRM application to Salesforce in phases across various regions. The current CRM application manages customer and pipeline information that resides in a legacy back-end application which needs to be migrated to Salesforce.

Which approach should the consultant use for the source data migration?

Options :

A : Migrate all Contacts, then Opportunities, and then Accounts from the legacy back-end application.

B : Migrate all Accounts, then Contacts, and then Opportunities from the legacy back-end application.

C : Migrate all Opportunities, and then associate Accounts and Contacts from the current CRM application.

D : Migrate all Contacts, then Accounts, and then Opportunities from the current CRM application.

Answer: B

Question 3

Cloud Kicks has hired a consultant to help with its quoting process. The consultant has determined that some quote custom fields should be viewed from the Opportunity. What should a consultant consider when implementing the custom fields?

Options :

A : Opportunity fields are inaccessible when configuring a Quote Template.

B : Related Opportunity Line Items remain when a synched Quote Line Item is deleted.

C : Related Quote Items on all Quotes are impacted when an Opportunity Line Item is deleted.

D : Only standard fields on the Quote object sync to the Opportunity.

Answer: B

Question 4

The Cloud Kicks pipeline and forecasting reports are inaccurate because sales reps are creating opportunities after they are already closed won. Sales management wants visibility into how often the sales reps are creating these types of opportunities. Which solution should the consultant recommend?

Options :

A : Run the Opportunity Pipeline standard report to view the upcoming opportunities by stage.

B : Configure a report that displays opportunities that have an earlier closed date then created date.

C : Implement automation to update the opportunity to the first stage in the sales process.

Answer: B

Question 5

Cloud Kicks is implementing Sales Cloud and has asked a consultant to create an architecture diagram of the system.Which stage of the project lifecycle does this fall under?

Options :

A : Initiate

B : Plan

C : Execute

Answer: B

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