Question 1

The VP of sales at Cloud Kicks wants the sales team to use the Salesforce mobile app to complete their tasks. The sales team needs to createand edit leads, contacts, and opportunities with ease. Which feature should the consultant recommend the sales team use?

Options :

A : Smart Actions

B : Lightning Mobile Component

C : Einstein Activity Capture

Answer: A

Question 2

When emails sync by Einstein Activity Capture, how are the emails matched to Sales Cloud records?

Options :

A : Matching is based on the standard Email field.

B : Matching is based on any Email field.

C : Matching is based on Full Name and standard Email field.

Answer: A

Question 3

After completing a successful Sales Cloud rollout to a new business unit at Universal Containers, sales forecasting within Salesforce is inaccurate. Upon closer inspection, someopportunities appear in the incorrect forecast category.How should a consultant troubleshoot this issue efficiently?

Options :

A : Write a conditional validation rule on the Forecast Category field.

B : Make the Forecast Category a required field on relevant Opportunity page layouts.

C : Create a report to determine the number of opportunities in each forecast category.

D : Verify the Stage to Forecast Category Mappings on the Opportunity object

Answer: D

Question 4

The admin at Universal Containers has been getting complaints from sales reps about duplicate leads within Sales Cloud. The admin has alreadyset up a Matching Rule for Leads.What should the consultant recommend to resolve the issue?

Options :

A : Change the criteria for the standard Lead Matching Rule.

B : Confirm the standard Lead Matching Rule is deactivated.

C : Confirm the custom Lead Matching Rule is activated.

Answer: C

Question 5

Cloud Kicks is expanding its operations to Europe. The company wants to enable able Advanced Currency Management to support both EUR and USD currencies, and show the total values of open opportunities on account records.How should the consultant implement a solution to meet the requirement?

Options :

A : Use a custom summary formula field on the Opportunity.

B : Install a third-party app from the AppExchange.

C : Use a Roll-up Summary field from the Opportunity to the Account.

D : Create a cross-object formula field on the Account.

Answer: C

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