Question 1

Universal Containers has implemented Salesforce for all of its sales associates. All Sales associates are required to select the win or loss status every dosed Opportunity. Managers like to measure the win ratio for all of the sales associates.How should a consultant meet the requirement?

Options :

A : Build a custom report on Opportunity with custom summary formulas to show win/loss ratio.

B : Create a custom formula held on Opportunity to capture the win ratio for Opportunities.

C : Ensure that all managers have access to the standard Win/Loss report.

D : Build a custom lightning component to show the win ratio based on won Opportunities.

Answer: A

Question 2

Universal Containers needs to track quarterly sales goals for users. What are two ways a consultant can displaysales goals and allow users to track their progress toward their goals?22.Choose 2 answers:

Options :

A : Create a Custom Report Type.

B : Enable Forecast Adjustments.

C : Enable Show Quota % Attainment.

D : Create a quarterly snapshot

Answer: B,C

Question 3

Annual sales numbers change depending on renewal periods and new products. Sales managers at Universal Containers (UC) want to emphasize the importance of customer retention when prioritizing the pipeline and customer engagement for the sales team. Which metric should the consultant recommend to help UC emphasize the importance of customer retention to the overall business strategy?

Options :

A : Total pipeline Value

B : Customer Lifetime Value (CLV)

C : Annual Contract Value (ACV)

Answer: B

Question 4

Universal Containers is realigning sales territories and needs to update ownership across its 400,000 accounts. The organization-wide default for Accounts is Private. Which factor should the consultant consider when updating the sales territories and Account owners?

Options :

A : The organization-wide default should be set to Public before the update can be performed.

B : The Salesforce recycle bin needs to be emptied prior to realignment.

C : The operations team can defer sharing calculations to decrease the risk of lock errors during the data update.

Answer: C

Question 5

What is a consideration when enabling Multiple Currencies?

Options :

A : Accounts, Opportunities, Leads, Cases, and Opportunity Product Schedules support multiple currencies reporting.

B : When Multiple Currencies Is enabled, changes to exchange rates update the converted amount on all records except closed opportunities.

C : If any issues arise during implementation, Multiple Currencies can be disabled.

Answer: B

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