Question 1

A support manager wants to create a custom escalation rule to escalate high-priority cases to their support team leads.

Where should this customization take place?

Options :

A : Setup

B : List Views

C : Chatter

Answer: A

Question 2

Robert has a background in human resources and employee engagement. He wants to pursue a career in the Salesforce ecosystem, focusing on helping clients leverage Salesforce for their HR needs.

Which job role should Robert pursue?

Options :

A : Salesforce Developer

B : Salesforce Work.com Consultant

C : Salesforce Administrator

Answer: B

Question 3

Which tool creates a visual representation of objects and their relationships?

Options :

A : App Launcher

B : Object Manager

C : Schema Builder

Answer: C

Question 4

A company wants to ensure that all data entered into their Salesforce system is consistent and accurate.

Which tool should they use to ensure data integrity?

Options :

A : Validation rules

B : Workflows

C : Reports

Answer: A

Question 5

A Salesforce associate is asked to add a new employee record to their client. Get Cloudy Consulting.

To which object should they add this record?

Options :

A : Accounts

B : Leads

C : Contacts

Answer: C

Free Salesforce-Associate Mock Exam – Practice Online Confidently

Buying Options: