Question 1

What is a record type in Salesforce?

Options :

A : A predefined set of permissions that restrict a user-s access to specific fields

B : A way to categorize records based on common characteristics and assign different page layouts, picklist values, and business processes

C : A field that displays the unique identifier for a record

D : A relationship between two objects where each record in the child object has a lookup to a parent record in the parent object

Answer: B

Question 2

Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days.

How should the administrator complete this requirement?

Options :

A : Auto - Response Rules

B : Validation Rule

C : Escalation Rule

D : Assignment Rule

Answer: C

Question 3

Which of the following is NOT a feature of Chatter?

Options :

A : Collaborating with colleagues on deals, cases, and projects

B : Posting updates and comments to specific records in Salesforce

C : Sharing files, presentations, and spreadsheets with teams

D : Creating custom fields and objects in Salesforce

Answer: D

Question 4

The business development team at Cloud Kicks thinks the account creation process has too many

fields to fill out and the page feels cluttered. They have requested the administrator to simplify the

process.

Which automation tool should an administrator use?

Options :

A : Approval process

B : Workflow rule

C : Flow builder

D : Validation rule

Answer: C

Question 5

An administrator wants to ensure that users are accessing their Salesforce org from authorized IP addresses.

Which organization security control should the administrator set up for this purpose?

Options :

A : Login policies

B : Session settings

C : Network Access Restrictions

D : Password policies

Answer: C

Free Salesforce-Certified-Administrator Mock Exam – Practice Online Confidently