Question 1

How should a sales representative reinforce elements of the value proposition for the customer?

Options :

A : Share case studies and customer testimonials.

B : Provide sales collateral and benefits.

C : Address potential pitfalls of the solution.

Answer: A

Question 2

A junior sales representative engages with key accounts to understand their pain points, current solutions, and future goals. Which skill is the sales rep growing?

Options :

A : Product knowledge

B : Business acumen

C : Sales acumen

Answer: B

Question 3

A sales representative conducts research with their customer and gains insights for developing a value proposition to solve their customer's challenges. How should the sales rep introduce their value proposition to their customer?

Options :

A : Collaborate internally to iterate on the value proposition for the customer.

B : Unveil the value proposition to the customer after it is finalized.

C : Make a draft of the value proposition and seek customer feedback.

Answer: C

Question 4

A sales representative conducts research with their customer and gains insights for developing a value proposition to solve their customer's challenges. How should the sales rep introduce their value proposition to their customer?

Options :

A : Collaborate internally to iterate on the value proposition for the customer.

B : Unveil the value proposition to the customer after it is finalized.

C : Make a draft of the value proposition and seek customer feedback.

Answer: C

Question 5

A sales representative is working to understand a prospect's pain points, desired outcomes, and emotional drivers. In which phase of the sales process is this deal?

Options :

A : Connect

B : Create

C : Collaborate

Answer: B

Free Salesforce-Sales-Representative Mock Exam – Practice Online Confidently

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