Question 1

How many Analytics portlets can be added to the Home dashboard by default?

Options :

A : 8

B : 5

C : 10

D : 6

Answer: A

Question 2

Which statement is true about the Help Desk feature?

Options :

A : The Help Desk feature enables users to manage internal and external cases.

B : Cases designated as Help Desk are excluded from case reports.

C : The Help Desk feature excludes rules and territories.

D : Time Tracking is available in the Standard Help Desk form.

Answer: C

Question 3

What does a padlock icon indicate on a custom field configuration page?

Options :

A : The custom field is a transaction body field.

B : The custom field is hidden.

C : The custom field cannot be applied to custom forms.

D : The custom field type cannot be modified.

Answer: B

Question 4

Which statement is correct about renaming records/transactions?

Options :

A : Abbreviations for Transaction Names can only contain up to 10 alphanumeric and/or special characters.

B : The renaming process applies to each language used within the system.

C : The navigational path to the record updates with the renaming.

D : Abbreviations for Account Type Names can be used to access the account when recording journal entries.

Answer: D

Question 5

Which setting changes the quantity and value of an inventory item without entering a purchase order?

Options :

A : Order Items

B : Adjust Inventory

C : Reallocate Items

D : Review Negative Inventory

Answer: B

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