Question 1

At a company communications event, several employed were awarded certificates for their roles in improving customer service. Later, their manager noticed some of the certificates in the trash bin. Which essential element for success did the manager miss?

Options :

A : Link rewards to the performance evaluation

B : Employ meaningful rewards

C : Reward group or team accomplishments

D : Make sure that measurement is accurate

Answer: B

Question 2

If an organization’s business strategy is primarily focused on product/service leadership, which of the following will likely be one of the major objectives?

Options :

A : Minimize waste and reward efficiency

B : Provide dependability and ease of purchase

C : Build bonds with targeted customers

D : Create better ideas and commercialize them faster

Answer: B

Question 3

As a general rule, how often should employees receive performance feedback?

Options :

A : Once a year at the annual performance review

B : Once a day, preferably early in the morning

C : On an ongoing basis as appropriate

D : Only as often as is comfortable for the supervisor.

Answer: C

Question 4

The number of pay structures in an organization is most likely to be influenced by which of the following?

Options :

A : The diversity of jobs

B : The demographics of the workforce

C : The organization-s financial condition

D : The organizations policies regarding centralized pay administration

Answer: A

Question 5

If the beginning wage needed to recruit quality candidates for a given job is higher than that of incumbents who have been with a company for some time, what type of pay adjustment should be used to correct this discrepancy?

Options :

A : Cost-of-living

B : Tenure

C : Automatic

D : Market

Answer: D

Free T1 Mock Exam – Practice Online Confidently

Buying Options: