Question 1

Which of the following is primarily focused on giving special attention to employee actions, efforts, behavior or performance?

Options :

A : Compensation

B : Benefits

C : Career opportunities

D : Recognition

Answer: D

Question 2

It has been noted that an employee learns rapidly during the first few years on the job, after which time the rate of learning begins to slow. How can organizations address this in their pay programs?

Options :

A : Re-evaluate the job itself more frequently.

B : Provide less frequent increases to newer employees

C : Provide larger increases as a percentage of base pay to newer employees.

D : Provide fixed dollar amount increases to all employees in the salary range.

Answer: C

Question 3

At a company communications event, several employed were awarded certificates for their roles in improving customer service. Later, their manager noticed some of the certificates in the trash bin. Which essential element for success did the manager miss?

Options :

A : Link rewards to the performance evaluation

B : Employ meaningful rewards

C : Reward group or team accomplishments

D : Make sure that measurement is accurate

Answer: B

Question 4

What are the three most common part-time options under the workplace flexibility category?

Options :

A : Flex time, telecommunicating and shift flexibility

B : Regular part-time work, phased return from leave, and phased retirement

C : Flex time, phased retirement, and phased return from leave

D : Regular part-time work, shift flexibility and telecommuting

Answer: D

Question 5

When an employee is sacrificing his or her personal life to manage job responsibilities, what is the first area of work-life that should be examined?

Options :

A : Financial support

B : Community involvement

C : Workplace flexibility

D : Use of paid time off

Answer: C

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