Question 1

Cloud Kicks requires a custom image to be added to a record detail page, making it easier for the company to visually identify its current membership level. Which platform tools should be used to achieve this requirement?

Options :

A : A Formula Field, Static Resource, and Object Page Layout

B : Image Field, Dynamic Form, and Lightning Record Page

C : Lightning Components, SLDS Icons, and Compact Layouts

Answer: A

Question 2

When capturing and clustering your notes always __________

Options :

A : Capture and cluster alone first, then present to your colleagues for validation

B : Look for data that confirms or upsets your existing hypotheses

C :

Enlist the help of your interviewees in the process

D : Sort and discard anything that isn't immediately useful

Answer: B

Question 3

Cloud Kicks (CK) is planning its Einstein Bot implementation and has identified common issues the bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction.Which additional element(s) would be essential?

Options :

A : Training and support planning

B : User interface planning

C : Onboarding planning

D : Voice and tone planning

Answer: B

Question 4

What feature does a screen reader user commonly use to navigate through a page?

Options :

A : Voice dictation

B : Tabbing through the design to find the right section

C : Using the Find Function

D : Heading structure

Answer: D

Question 5

Which of the following are ethical differentiators?

Options :

A : A focus on building trusted AI

B : Regular lunch-and-learns on ways to incorporate corporate social responsibility

C : Responsible tech development during times of crisis

D : A and B

E : A and C

Answer: A

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