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Scenario:Mallebare is an American company which designs and manufactures gaming accessories. Apart fromkeyboards, mice, and controllers, the company also manufactures high-quality headsets for which it is widelyknown. Recently, upon the request of numerous gamers, the company decided to manufacture mousepads too.For this project, Luke, the CEO of the company, assigned Ross, a senior designer of the company, as theproject manager, whereas Smith, a senior engineer, was assigned as project sponsor. In addition, Luke statedthe project should be complete within three months, as the company is aiming to promote the mousepads in amajor gaming tournament. Lastly, Luke required them to utilize the guidelines of ISO 21502 to manage theproject.Initially, Ross mobilized the team and held a meeting with them to discuss and develop the project plan. Heasked the team members to ensure that major functional aspects of the project are covered in the project planand to identify any issue that might arise throughout the project life cycle. Ross explained that this requestcomes as a result of the tight deadline of the project and the team must develop a concise plan. Ross addedthat the plan will not be changed in any circumstance and will be followed in detail.Following that, Ross and the team discussed the engagement of all relevant stakeholders throughout theproject. Ross used a power/interest matrix to categorize all stakeholders in four different groups, where thetournament organizers were categorized as stakeholders with low interest but high power in the project. Onthe other hand, end users, the gamers, were categorized as stakeholders with high interest and high power inthe project, so the project team created a survey to determine their needs and requirements.Moreover, Ross was aware of the importance of effective communication for the success of the project.Therefore, he developed a communication plan which would ensure that each individual involved in theproject gets the right information in a timely manner. The plan indicated that ad hoc discussions would beconducted in more complex and personal cases, whereas notes and text messages would be used fortransmitting simple and factual information. Ross claimed that this model had been successful in previousprojects conducted by the company because it allows faster processing of information and includes natural useof language. In addition, Ross determined that a relationship among project team members needs to beestablished to ensure productive work.Question:Based on scenario 6, which communication need did Ross address when he determined that a relationshipamong project team members needs to be established to ensure productive work?
Scenario:Headquartered in Geneva, Switzerland, DND is one of the largest worldwide automakers. It first gainedglobal recognition after introducing a sports car, which quickly became highly demanded by sports car loversaround the world. Alec Law, the CEO of DND, and his management team recently decided to embark on anew project, i.e., the production of alternative fuel cars, which would use an alternative fuel source instead oftraditional petroleum fuels, as the other cars of the company do, in order to promote sustainable and lowcarbon transportation. For the implementation of this project, the company decided to follow the guidelines ofISO 21502 on project management.During the development of the project governance framework, the company took into account several factors,including, among others, the legal context of stakeholders. In the project governance, the company alsoincluded oversights on the management frameworks and the project life cycle. In order to determine theproject life cycle, the external environment was considered, including information on studies that related tosimilar projects. In addition, the company decided to separate this project governance from its overallgovernance.Moreover, the company developed a project organization, where the roles, responsibilities, and authorities inthe project were defined. In addition, the responsibilities of the project office and project assurance, amongothers, were defined. The project organization also included a customer representative. Once the projectorganization was developed and approved by the project board, it was communicated only to the project team.As the project was entering its design stage, the project board made a change in the structure of the projectorganization since one of the work package leaders had resigned from the project in order to be involved inanother project of the company.Question:In scenario 1, DND considered studies related to similar projects when analyzing its external environment. Towhich external factor do studies belong?
What does ISO 21502 provide?
Scenario:Tricko is a clothing manufacturer headquartered in Milano, Italy. The company was founded in 2010 byMario, a famous Italian fashion designer. Over the last few years, the company has seen immense growth andnow has a chain of stores across multiple European cities. Following industry trends, the top management ofTricko concluded that the company should establish an online store. As such, they required Lily, anexperienced IT engineer, to develop a brief for this potential project. After several meetings and discussions,the top management approved the project brief and assigned Lily as the project manager. For this project, shewas instructed to use the guidelines of ISO 21502 on project management.Lily initiated the project by mobilizing the project team, which included four web developers, two networkengineers, and one systems analyst. In order to ensure that every team member is fully aware of their rolesand responsibilities, Lily developed team performance domains which would link each project activity withthe individuals responsible for undertaking it. She explained to the team members that it is important toclearly understand their roles and responsibilities, considering that the team composition cannot be reassessedor revised once the project plan is authorized to be executed. In addition, Lily defined in a document theproject’s contribution to the overall objectives of Tricko, which reflected the relevant project requirementsand their associated acceptance criteria.Following that, Lily worked with the project team to discuss project costs. She suggested the team initiallyestablish cost estimates only for the first phase of the project and then for the entire project. In addition, sherequired cost estimates to be expressed in currency valuations and in labor hours. One of the networkengineers suggested that each team member should provide an estimate, and then the team should reach anagreement for a joint estimate. On the other hand, one of the developers suggested establishing an estimate forthe costs after the closure of the project, such as advertising and promotion costs. Lily agreed with theirsuggestions and asked them to provide a total estimate as soon as possible.Based on the total estimate provided by the project team, Lily developed the project budget and created a listof project activities, divided them into smaller items, and assigned a budget for each item.Question:According to scenario 5, Lily defined in a document the project’s contribution to the overall objectives ofTricko, which reflected the relevant project requirements and their associated acceptance criteria. What didLily define in this case?
What is the purpose of the planning quality phase?
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