Question 1

Questions for a telephone interview can be developed using Likert Scale.

Options :

A : True

B : False

Answer: A

Question 2

It is essential to establish a _____________ before the improvement activities are undertaken so it is possible to demonstrate the nature and extent of improvement.

Options :

A : Baseline

B : Defined Process

C : Training Program

D : All the above

E : None of the above

Answer: A

Question 3

Which of the following is NOT part of Kaplan and Norton Strategic Perspectives?

Options :

A : Human Resource Perspective

B : Learning and Growth Perspective Learning and Growth Perspective

C : Business Process Perspective

D : Customer Perspective

Answer: A

Question 4

You are the Business Analyst for a safety critical application. You have collected large amounts of data from various sources and need to provide input to make the product a success. You have been approached by a competitor to join them as they intend to develop a similar product. What must you do?

Options :

A : Reject the offer – as it will be a conflict of interest

B : Join the competitor and use the knowledge you have acquired

C : You can participate in giving expert comments

D : None of the above

Answer: A

Question 5

During the Design Phase, if there are changes in Project Scope, which documents will be impacted?

Options :

A : Project Plan, Requirements Documentation, Design, Test Cases

B : Project Plan, Design, Test Cases

C : Requirements Documentation, Design, Test Cases

D : Requirements Documentation, Design, Test Cases, Code

Answer: A

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