Question 1

Before getting into the technical details of a Service Level Objective, what should be done?

Options :

A : Identify which tasks should be categorized as toil

B : Evaluate automation capabilities

C : Start a conversation from the customer’s point of view

D : Assess what resources would be needed to meet the Service Level Objective

Answer: C

Question 2

Which of the following BEST identifies a desired objective of the production readiness review (PRR)?

Options :

A : To ensure the service is ready for an SRE team to take over support and care for it

B : To improve the reliability of the service in the development and testing environment

C : To validate the service meets international quality standards and frameworks

D : To ensure the service owner transitions operational accountability to the SRE team

Answer: A

Question 3

Which of the following is the BEST description of a customer reliability engineer (CRE)?

Options :

A : They take a software engineering approach to redesign all cloud services

B : They use deep engineering expertise to improve the cloud provider’s services

C : They work with me cloud provider-s SRE team to ship and build new features

D : They integrate with the customer’s operations team to share responsibilities

Answer: B

Question 4

Service Level Objectives (SLOs) are tightly related to

Options :

A : User experience

B : Management approval

C : Change success rate

D : Toil reduction

Answer: A

Question 5

Reliability is a key pillar to digital experience monitoring and the management of incidents.

Which of the following describes the BEST type of reliability monitoring strategy in SRE?

Options :

A : A strategy that uses traditional and familiar monitoring toots rather than advanced artificial intelligence

B : A strategy that instruments observability and provides monitoring insights across an components and layers

C : A strategy that focuses on monitoring and discovering useful patterns and the performance of all active networks

D : A strategy that harnesses advanced technologies to measure, analyze, and maintain the fitness of applications

Answer: B

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