Free ITIL-4-DITS Mock Exam – Practice Online Confidently

Increase your chances of passing the PeopleCert ITIL-4-DITS exam questions on your first try. Practice with our free online ITIL-4-DITS exam mock test designed to help you prepare effectively and confidently.

Exam Code: ITIL-4-DITS
Exam Questions: 60
ITIL 4 Leader Digital & IT Strategy
Updated: 14 Jul, 2026
Question 1

An organization wants to ensure that all Key stakeholders are aware of the strategic direction and support it. What is the MOST approach to achieve this? 

Options :
Answer: D

Question 2

A service provider has a new strategy which involves them selling services via third parties, and also from their own website. This new sales channel should bring additional customers, and may also have a positive effect on direct sales because it increases brand recognition. Which parallel operating model is appropriate for this situation? 

Options :
Answer: D

Question 3

An insurance company generates sales from its website, from agents in a call center, and from third parties working for other financial service organizations. The product is very product is very popular and users are generally satisfied. The organization regularly collects and analysis data about service consumers, and this shows users have different levels of satisfaction, depending on how the product was sold. What should the insurance company consider NEXT to help resolve the situation?

Options :
Answer: B

Question 4

Which is NOT an essential consideration when developing a digital strategy? 

Options :
Answer: A

Question 5

An IT manager is creating a business case to justify the investment required to replace existing technology with new cloud services to support a digital transformation strategy. What should be described in the section on opportunity cost?

Options :
Answer: D

Viewing Page : 1 - 6
Practicing : 1 - 5 of 60 Questions

© Copyrights FreeMockExams 2026. All Rights Reserved

We use cookies to ensure that we give you the best experience on our website (FreeMockExams). If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the FreeMockExams.